How can we help?

Every listing on Strictly Graded requires a certification number from PSA, BGS, SGC, or CGC. You can take that cert number to the grading company's own lookup tool at any time to independently verify the card's grade and details before or after you buy.

Listings sync from each dealer's own inventory in real time. In the rare case two buyers order the same card within moments of each other, the first completed order gets it — the second is refunded automatically and notified right away.

Every order includes buyer protection. Contact support with your order number and photos of what arrived, and we'll work with the dealer to make it right — replacement or refund.

No — Strictly Graded only lists cards graded by PSA, BGS, SGC, or CGC. This is a core policy, not a preference, and it's what differentiates the platform from general marketplaces.

Once approved, you connect your existing store or send us inventory updates (webhook, API, or manual feed depending on your setup). When a card sells anywhere — on your own site or here — it's marked unavailable everywhere automatically.

Full fee details are covered in the dealer application — see the Sellers page. There's no cost to apply.

The approved dealer who has the card ships it directly to you. Shipping times vary by dealer and are shown on the listing before you buy.

If a card doesn't match its listed grade or condition, you're covered by buyer protection — reach out to support and we'll handle it with the dealer on your behalf.